Woman billed $700 for sitting in ER waiting room for 7 hours, leaving without treatment

A woman said she was billed for a trip to the emergency room, even though she didn’t receive any treatment.

Taylor Davis said she went to the Emory Decatur Hospital ER in July for a head injury.

She sat in the waiting room for hours, but with no end in sight, she decided to leave.

“I sat there for seven hours. There’s no way I should be sitting in an emergency room.. an emergency room for seven hours,” she said.

A couple of weeks later, a surprise came in her mailbox.

It was a bill from the hospital for nearly $700.

“I didn’t get my vitals taken, nobody called my name. I wasn’t seen at all,” Davis said.

Davis said she was convinced it was a mistake.

“So I called them and she said it’s hospital protocol even if you’re just walking in and you’re not seen. When you type in your social, that’s it. You’re going to get charged regardless,” she said.

She said she was told it was an emergency room visit fee or a facility fee as it is called in some cases.

Emory Healthcare sent the following statement:

“Emory Healthcare takes all patient concerns seriously and appreciates this has been brought to our attention. Our teams are currently looking into this matter and will follow up directly with the individual.”