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Taco Bell outlet sued after employee pours bucket of steaming liquid on customer

Two customers are suing Taco Bell after person behind the counter of a Dallas store swung a bucket of steaming liquid at them.

The pair say they suffered serious burns when a store manager poured the water on them as they complained about an incomplete order, their lawsuit claims.

The security video, which has no audio and was released in an edited compilation of cuts and in an unedited hourlong version, appears to show the worker pour the water as words were being exchanged between the customers and employees.




The video was provided by the customers’ legal team, civil rights attorney Ben Crump and Paul A. Grinke, who obtained it through a court order.

“Taco Bell management and employees’ actions in these videos are violent, callous, and inexcusable,” Grinke said in a statement on Friday.

“C.T. and her aunt, Brittany, restaurant employees themselves, calmly ask for the food they paid for with their with hard-earned money. Rather than simply resolve the concern, the Taco Bell employees taunt a 16 year old, and the manager ambushes them with scalding water.”



The lawsuit, publicized this week by Crump, claims Brittany Davis and a minor identified in the suit as C.T. were left with permanent skin damage and a lifelong change to their appearance from the incident. C.T. is Davis’ niece, according to Grinke.

The suit, which was filed July 13 in a Dallas County district court, alleges Taco Bell and workers at the restaurant displayed gross negligence and hiring negligence that set in motion the alleged attack. It seeks more than $1 million in costs and damages.

In a statement Wednesday, Taco Bell said it takes the safety of workers and customers seriously and has been in touch with franchise owner and operator described in the suit.