Some residents under lockdown in the Chinese city of Xi’an say they do not have enough food, even as officials insist there are adequate supplies.
More than 13 million were ordered to stay at home last week as authorities sought to battle a Covid outbreak.
But compared to other lockdowns globally, locals cannot go out even for essential reasons like buying food.
The government is delivering supplies but many on social media say they are yet to receive them and are struggling.
The lockdown on the northern city of Xi’an is in its ninth day. The city’s outbreak is the worst China has seen in months amid its zero-Covid strategy.
Initially, the restrictions had allowed one person per household to venture out once every two days to buy food and other basic supplies.
But the rules were tightened on Monday – banning residents from leaving at all except to get tested for Covid-19.
In past days, people have taken to the Weibo social media platform to call for help with getting food and other essentials. Many said they hadn’t received their government supplies yet.
State-owned newspaper Global Times said that in some places, food was being delivered to housing compounds’ entrances but there were not enough volunteers to deliver the supplies to residents’ doorsteps. There was also a citywide shortage of deliverymen as many drivers were under quarantine themselves.
Authorities had admitted on Wednesday that “low staff attendance and difficulties in logistics and distribution” had led to problems providing essential supplies to the city.
By Thursday however, the country’s commerce ministry told reporters that Xi’an’s residents had “sufficient” access to essential supplies.
State television outlets also broadcast images of workers in hazmat suits sorting various essential food items like eggs, meat and vegetables into plastic bags, before delivering them to residents door-to-door.
Xi’an has logged more than 1,300 virus cases since 9 December. The latest outbreak has thrown into doubt China’s ability to maintain its zero-Covid approach as it gears up to host the 2022 Winter Olympics in February.
China has termed Covid “the biggest threat” to the major international sporting event.
The country, where the virus was first recorded, has now confirmed more than 131,300 cases and 5,699 deaths, according to the latest figures from the World Health Organization.