A mom claimed that a Southwest Airlines flight attendant told her to glue her two-year-old daughter’s mask to her face when the child refused to wear it on a flight from Florida to Virginia.
Ali Cleek, was traveling from Orlando to Norfolk, Virginia, last week when her daughter, Drew, started crying and refused to keep on her mask.
The mom of two says Drew wanted to suck her thumb, which is the girl’s way of self-soothing.
Cleek claims the flight attendant gave the family two choices: cut a hole in the mask or glue it to Drew’s face.
‘I really don’t have words….. I’m still shaking,’ Cleek wrote in an Instagram post.
‘I don’t like being this person. Wearing a mask is the federal mandate… I get it. I respect it. But at some point we have to have human decency. Compassion.’
In an interview with Fox News, Cleek described herself as a ‘rule follower’ and said she does not want to come across as an anti-masker, but also notes the incident had her in tears.
Cleek shared that she and her husband were actively trying to calm Drew down and get her to wear the mask as two flight attendants stood over them.
Cleek says that since the incident an airline customer service representative contacted her to apologize.
‘They said they would essentially talk to the flight crew,’ she said.
The mother hopes Southwest will communicate with all employees to prevent a situation like this from happening again.
‘I know I never want another parent to be in tears on an airplane because their 2-year-old won’t wear a mask. I really don’t want parents to feel like they have to hold down their child to put on a mask. I also don’t want to feel like I can’t travel with my kids by plane,’ she said.