A British Airways passenger, Dave Gildea who upgraded to business class was travelling from London to Seattle was horrified to find his seat dirty.
Speaking with an online travel portal he said, “I didn’t notice anything until about two hours into the British Airways flight when I popped down the foot stool so I could get some sleep and saw the vomit on the seat. It was also splashed on the wall behind and the floor below, which I then noticed.”
Soon after he intimated the cabin crew they refused to cooperate following which he asked for a blanket so as to cover his seat. Moreover, Dave was asked whether he fell sick while on the seat during the flight.
“I went to the cabin crew and the attendant’s first response was ‘Was this here when you boarded?’ but it was clear it was dried in. He didn’t offer a seat change or an apology, so I asked for a blanket to cover it up so I could put my feet down. Of course as I slept, I moved around on the blanket so I woke up with dried vomit on my feet. It was pretty disgusting. With the price I paid for the ticket, I was shocked,” Dave added.
@British_Airways have DM'd you but haven't gotten a response so will try here. This was my seat from London to Seattle yesterday, covered in dried in vomit, no offer to move seats, just insinuation from the attendant that I had done it even though it was dried in for days pic.twitter.com/i3iVvlsPdC
— Dave Gildea (@thecloudranger) May 22, 2019
The airline later apologized and said, “We pride ourselves on delivering a high standard of service and an enjoyable experience on board our flights, and we are sorry that on this occasion this fell short of our customers’ expectations.”