Tech giant Apple has been fined $2 million in Brazil for not including chargers with the iPhone 12 series.
Procon-SP, a Brazilian consumer protection regulator fined Apple for “misleading advertising, selling a device without the charger and unfair terms.”
The agency last year questioned Apple saying that the iPhone maker didn’t demonstrate the environmental gain it made by excluding the charging brick inside the box.
Procon-SP said Apple did not respond to its query on if the iPhone 12 price was reduced after removing the charger, what the price of the iPhone is with and without the charger, and if the company has reduced the number of chargers produced.
Apart from the charger removal controversy, the agency pointed out other issues including misleading advertising, where iPhone 11 Pro customers reported that Apple didn’t repair their phones after problems with water.
Procon SP also said that some users reported problems with some functions on their iPhones after updating them, which Apple didn’t help with.
Lastly, the regulator has an issue with Apple exempting itself from all legal and implicit guarantees and against hidden or not apparent defects.
“Apple needs to understand that in Brazil there are solid consumer protection laws and institutions. It needs to respect these laws and these institutions,” Procon-SP executive director Fernando Capez was quoted by 9to5Mac.
“Apple needs to understand that in Brazil there are solid consumer protection laws and institutions. It needs to respect these laws and these institutions.”
The iPhone 12 series starts at a price of $1,200 in Brazil against $729 price-tag in the US.