An Oregon-based woman filed a lawsuit against Apple Inc after her personal iPhone photos were leaked online by the company’s tech repair staff, the company ended up paying millions.
The incident occurred five years ago when an iPhone user from Oregon who remains unnamed sent her malfunctioning phone for repair to a recognized repair contractor called Pegatron Technology Service in California on January 14, 2016.
However, the woman soon realised that her iPhone has been used by the technicians in the service centre who shared her personal explicit photos to her Facebook account.
The customer eventually came to know that the technicians had shared about 10 explicit images of her as well as an explicit video on her own Facebook account. Later she removed all the objectionable content from her account.
The five-year-old lawsuit has finally been settled after Apple agreed to pay millions in damages to the customer, The Telegraph reported.
The woman had threatened to file a $5 million lawsuit against Apple for invasion of privacy and emotional distress. According to the sources, the lawsuit has been settled outside court, with an undisclosed “multi-million dollar” sum.
After performing a detailed investigation Apple has also fired two of its technicians for privacy invasion.
“We take the privacy and security of our customers’ data extremely seriously and have a number of protocols in place to ensure data is protected throughout the repair process,” Apple said in a statement.