Amazon said an email sent to employees asking them to remove the video-sharing app TikTok from their mobile devices was sent in error.
An internal memo sent to staff earlier on Friday asked employees to delete the app over “security risks”.
“If you have TikTok on your device, you must remove it by July 10 to retain mobile access to Amazon email”, the Amazon memo read.
The app, owned by a Chinese company, has come under scrutiny because of fears it could share data with China.
TikTok said it did not understand Amazon’s concerns.
“We still do not understand their concerns, we welcome a dialogue so we can address any issues they may have and enable their team to continue participating in our community,” TikTok said.
TikTok was launched outside mainland China by Beijing-based ByteDance to reach a global audience. It increased its popularity during the global coronavirus lockdowns with about 315 million people downloading the app in the first three months of this year.
United States and Australia and India suggest that the app need more scrutiny over its data and privacy policies because its headquarters are in China.
TikTok’s largest market, India, banned the application last week citing security concerns.
United States Army and the state department had already banned employees from using the application.